After investing time and money in your WordPress website, you have to keep it updated. Otherwise, it will become very vulnerable to hackers.
Here is an example of one of my past clients who did not keep on top of updating his website AND how I helped him and his website …
What is Website Care & Maintenance?
In the context of WordPress websites, this refers to keeping your website updated to make it more secure and running on all cylinders.
At a minimum, this involves making sure:
- your website has the latest version of WordPress installed
- all plugins are updated
- all themes are updated
If you were to never update anything on your WordPress website, then it would become extremely vulnerable to bugs and hacking attacks. After your website becomes compromised, it can take a lot of time (and money) to undo the damage!
Why Invest in a Web Care Plan?
Without a doubt, your website is an important business investment. After all, it serves as your 24/7 sales & marketing rep that’s available for visitors even while you sleep.
As you can see below, I offer three different levels of website care.
When you invest in me and one of these plans, I officially become your WordPress consultant and webmaster each and every month.
Why Invest in a Web Care Plan?
Without a doubt, your website is an important business investment. After all, it serves as your 24/7 sales & marketing rep that’s available for visitors even while you sleep.
As you can see below, I offer three different levels of website care.
When you invest in me and one of these plans, I officially become your WordPress consultant and webmaster each and every month.
You’ll have the option to pay annually or monthly. Keep in mind when you pay annually, you’ll get 3 months free 😉
Go ahead and view each plan below. When you’re ready to make me your dedicated WordPress consultant and webmaster just click on the “Let’s do this!” button for the plan you’ll be investing in.
NOTE: for the Gold Plan, I am only taking 10 clients since this will require a large chunk of my time and I actually conduct the Skype calls and ad campaigns myself. As soon as I have 10 Gold Plan clients, you will only see the Bronze and Silver Plans displayed here.
Web Care Plans
You’ll see the annual and monthly figure for each plan. When you go to the online order form (after clicking the “Let’s do this!” button), you’ll be able to choose your payment option.
Gold
Backups performed everyday
Security/Vulnerability checks performed everyday
Speed/Performance checks performed everyday
Overall Website Optimization performed everyday
All other Bare Essentials
10 Hours of Virtual Assistance per month (then it’s $20/hour)
Five 30 min Zoom Calls per month
Weekly Social Media Posting (up to 5 accounts)
$3,490/year
$349/month
Silver
Backups performed 2x/week
Security/Vulnerability checks performed 2x/week
Speed/Performance checks performed 2x/week
Overall Website Optimization performed 2x/week
All other Bare Essentials
4 Hours of Virtual Assistance per month (then it’s $20/hour)
Two 30 min Zoom Calls per month
$1,490/year
$149/month
Bronze
Backups performed 2x/month
Security/Vulnerability checks performed 2x/month
Speed/Performance checks performed 2x/month
Overall Website Optimization performed 2x/month
All other Bare Essentials
Virtual Assistance at $20/hour
Zoom Calls at $20/hour
$690/year
$69/month
Gold
Backups performed everyday
Security/Vulnerability checks performed everyday
Speed/Performance checks performed everyday
Overall Website Optimization performed everyday
All other Bare Essentials
10 Hours of Virtual Assistance per month (then it’s $20/hour)
Five 30 min Zoom Calls per month
Weekly Social Media Posting (up to 5 accounts)
$3,490/year
$349/month
Silver
Backups performed 2x/week
Security/Vulnerability checks performed 2x/week
Speed/Performance checks performed 2x/week
Overall Website Optimization performed 2x/week
All other Bare Essentials
4 Hours of Virtual Assistance per month (then it’s $20/hour)
Two 30 min Zoom Calls per month
$1,490/year
$149/month
Bronze
Backups performed 2x/month
Security/Vulnerability checks performed 2x/month
Speed/Performance checks performed 2x/month
Overall Website Optimization performed 2x/month
All other Bare Essentials
Virtual Assistance at $20/hour
Zoom Calls at $20/hour
$690/year
$69/month
What’s Included in Every Website Care Plan
(the Bare Essentials)
All Software Updates
This includes making sure your website is always running on the latest version of WordPress and that your theme and plugins are all updated.
Uptime Monitoring
I will always make sure your website is up and running 24/7/365. If it ever goes down I will troubleshoot and get it back up.
Backups
I will make cloud backups of your entire site just in case something were to happen to it.
Security/Vulnerability Checks
I will check to ensure you have no bugs or malware anywhere on your site. If you do get any while under my care, then I take full responsibility.
Speed/Performance Checks
I will consistently check and make sure your website loads fast and runs efficiently.
Overall Website Optimization
This includes deleting any spam messages, saved revisions, and anything else that might slow down your website.
Google Analytics Monitoring
As part of the process, I will integrate your Google Analytics data. I can also help identify any patterns for you to take action on.
Monthly Website Report
This will be a pdf that contains all the metrics from your checks including your Google Analytics data.
Unlimited Email Support
Anytime you have a question about your website or need some tech support, just shoot me an email. I’m here for you.
Unlimited Small Task Requests
I define a small task as any task that takes less than 20 minutes to complete for your website such as replacing a photo or rewording a sentence.
Website Hosting
You can either let me host your website or set up your own hosting account. By hosting your website, I can keep a closer eye on it and make sure it’s secure and fast loading.
Frequently Asked Questions
If you have a question that you don’t see addressed here, then feel free to contact me.
I'm ready to invest in a web care plan. What's the process of getting started?
The first step is to book a call with me so that I can get to know you and your business. I want to make sure we are a good fit for each other. For example, if you have an ecommerce website involving physical products (including WooCommerce) or a non WordPress website, then you will not be eligible for one of my web care plans.
Assuming our call goes well and you are a good fit, I will ask you which level you prefer. Then I’ll draft up a contract for you to digitally sign. Before you sign it, I’ll encourage you to look it over and make sure everything looks good (such as agreeing to a due date for each month/year).
Then I’ll prepare your recurring invoice using Stripe. I’ll give you the option of autopay or receiving an invoice each month/year and paying manually.
From this point on, your website(s) is(are) under my care.
What forms of payment do you accept?
I use PayPal for my invoicing and payment processing. However, you don’t need a PayPal account. Whenever I send a PayPal invoice, you can use any major credit card to pay.
Do my VA hours or Zoom calls roll over each month?
No – it is “use it or lose it”. I encourage you to make full use of your available VA hours and Zoom calls. I want you to get the most bang for your buck.
What are unlimited "small task" requests?
Small tasks are anything that takes less than 20 minutes to complete. Examples include:
- replacing a photo
- rewording a sentence
- uploading a video
- changing the background color (or background image) of a webpage
- making small changes in code
- almost anything else that involves logging into your WordPress administrative dashboard, making a quick change, and logging out
Do you work with clients from other countries or stay within the USA?
I enjoy working with clients all over the globe. As long as you can communicate with me in English, and as long as you pay me for services rendered, then I look forward to serving you.
What is the benefit of a Zoom call with you?
Here are a few examples of how to make the most of a Zoom call with me:
- we could talk about your monthly website report, go over your Google Analytics data, and identify any areas to take action on (e.g., we could talk about how to lower bounce rate or how to make the most of your high traffic web pages)
- you could let me know how you would like to spend your available virtual assistant hours (such as letting me know how you would like your blog or portfolio updated)
- if you don’t yet have an email marketing strategy, we could discuss how to develop one
- almost anything else related to improving your online presence
- Also keep in mind you have the option to combine two available 30 min slots if you prefer to have one solid hour
Why should I invest in a web care/maintenance plan? Couldn't I just do it all myself?
You certainly could do your own software updates, backups, etc. However, most small business owners and independent entrepreneurs already have so much to do each day. When you invest in a web care/maintenance plan, you don’t have to continually log into your WordPress administrative dashboard to see if something needs updating. You can relax and have full peace of mind knowing that your website is always being monitored and looked after. And if for some bizarre reason your website still got infected with malware under my care, I would take full responsibility to fix it.
Since your website is involved in generating leads, clients, and/or revenue, it makes sense to take the best possible care of it and keep it in top shape. During our Skype calls, I’ll even discuss how well your website is doing and what we can do to make it even better.
What are some examples of Virtual Assistance hourly tasks?
Here’s what I can typically accomplish in one hour:
- write up to 500 words of high quality content
- proofread/edit up to 2,000 words of content
- upload up to 10 photos to a pre-existing online portfolio (provided that you have given directions on what categories they go to and if you would like any special captions in place)
- evaluate one website (containing up to 10 web pages) and then provide my written evaluation
- troubleshoot one website bug/glitch (maybe two depending on severity and other factors)
- write one autoresponder email (up to 500 words), load it in your autoresponder, and send test message to ensure it looks good on both desktop and mobile devices
- evaluate an email marketing campaign (containing up to 10 email messages) and then provide my written evaluation
Are there any tasks that you cannot do?
I will not engage in any tasks of an illegal or unethical nature. Aside from that, I enjoy putting my tech savvy skills to work for you. If you need help with a task or project and wondering if I can assist, go ahead and contact me!
What if I want to cancel?
Email me at info@powerfuldigitalsolutions.com and I will cancel your monthly plan. No questions asked.
What happens if I'm late or skip a payment?
I understand “life happens” and that bad things can happen to good people. Personally, I like to focus more on long term business relationships rather than trying to “nickel and dime” my clients.
As you’ll see stated in your web care contract, you’ll have a 3 day grace period for making your payment. For example, if you set your due date to the 1st of each month, then you’ll have until the 4th to pay your invoice (no late fees). During this 3 day grace period, if you don’t reach out to me to let me know what’s going on, then my services will be unavailable. If I’m hosting your website, then your website will be taken offline. If you don’t reach out to me or make a payment for one month (from the time your 3 day grace period ends), then our business relationship comes to an end and I will no longer provide website care & maintenance. If I’m hosting your website, then your website would be deleted from my hosting account (I’ll save a backup of your website just in case you touch base with me in the future).
As soon as you know that you won’t be able to pay an upcoming invoice, please message me at info@powerfuldigitalsolutions.com so that we can work something out.
